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What is Hearts of Ireland?

We are licensed as a Nurse Referral Service Agency by the state of Maryland Department of Health and Mental Hygiene (DHMH) Office of Health Care Quality and provide Nurse Referral services to clients seeking home care, hospital and assisted living private duty (PVD) services. 

What is a Nurse Referral Service Agency?

Also known as NRSA, Nurse Referral Service Agencies is an agency that screens and refers licensed nurses and C/GNAs for individuals needing help in their home. The person seeking assistance contracts directly with the individual who will provide service and pays the agency and the provider for services.

The Maryland DHMH of Health Care Quality (OHCQ) Licensee Directory gives contact information for Nurse Referral Service Agencies. The directory can be downloaded by clicking:

Maryland Health Care Commission. MHCC. Consumer Guide to Long Term Care. 5 Aug. 2012.

Where do some of Hearts of Ireland referrals come from?

  • Satisfied clients
  • Physicians
  • Attorneys
  • Accountants
  • Social Workers
  • Nurses
  • Court appointments
  • Guardian of Property/Person (GOP)
  • State Departments
  • Hospitals
  • Assisted Living Facilities (ALF)
  • Retirement Communities
  • Multi-Care Facilities (MCF)
  • Therapists
  • Hospice
  • Churches
All [who] believe in our mission and commitment to client and community excellence.
What can I expect if I'm interested in starting services?

We offer an initial and 60 day complimentary RN assessment and is HIGHLY recommended before starting services. During the visit, the nurse will answer any questions you may have, go over all options with you and your family, and develop a plan of care based on the the care recipients needs. For more information on how to schedule an appointment with a Registered Nurse from our agency, call our office.

What is Hearts of Ireland's service area?

The entire state of Maryland

What are the various payment options offered by Hearts of Ireland?

Private pay and assistance with long-term care (LTC) insurance reimbursement.

If I am interested in starting services when should I contact the agency?

We are available 24 hours a day, 7 days a week for our client's!

 General Information

All applicants complete a thorough screening process prior to placement on our registry and referral to our client's. Screening includes but is not limited to comprehensive criminal background checks, drug screen, physical examination, tuberculosis screening, and license, reference and employment history verification. 

In addition, we require providers to maintain, at a minimum, the following: 

  • Best Practices 
  • Professionalism and dynamic care provider qualities 
  • Clean and neat appearance
  • Honesty and integrity 
  • Showing kindness, compassion and respect to others 
  • Showing initiative and supporting clients needs
  • Reframing from gossip
  • Punctuality and dependability
  • Treating clients w/the highest level of respect and dignity 
  • Positive and helpful attitude 
  • Active Automobile Insurance 
  • Valid Drivers License
  • Professional License(s)
  • Healthcare CPR Certification
  • Up-to-Date Vaccination History 
  • Professional Liability Insurance
  • Business/Dishonesty Service Bond

*We reserve the right to change or modify our practices and screening requirements as it's mandated.


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