-Baltimore County Provider Council - About Us
Hearts of Ireland  - A Nurse Referral Service Agency

About Us
What is Hearts of Ireland?
We are licensed as a Nurse Referral Service Agency by the state of Maryland Department of Health and Mental Hygiene (DHMH) Office of Health Care Quality and provide Nurse Referral services to clients seeking home care, hospital and assisted living private duty (PVD) services. 
What is a Nurse Referral Service Agency?
Also known as NRSA, Nurse Referral Service Agencies is an agency that screens and refers licensed nurses and C/GNAs for individuals needing help in their home.  The person seeking assistance contracts directly with the individual who will provide service and pays the agency and the provider for services.
The Maryland DHMH of Health Care Quality (OHCQ) Licensee Directory gives contact information for Nurse Referral Service Agencies.  The directory can be downloaded by clicking:
Maryland Health Care Commission.  MHCC. Consumer Guide to Long Term Care. 5 Aug. 2012.
Where do some of Hearts of Ireland referrals come from?
• Satisfied clients
• Physicians
• Attorneys
• Accountants
• Social Workers
• Nurses
• Court appointments
• Guardian of Property/Person (GOP)
• State Departments
• Hospitals
• Assisted Living Facilities (ALF)
• Retirement Communities
• Multi-Care Facilities (MCF)
• Therapists
• Hospice
• Churches
All who believe in our mission and commitment- to provide the highest quality care to the community. 
What can I expect if I'm interested in starting services?
We offer an initial and 60 day complimentary RN assessment and is HIGHLY recommended before starting services. During the visit, the nurse will answer any questions you may have, go over all options with you and your family, and develop a plan of care based on the the care recipients needs. For more information on how to schedule an appointment with a Registered Nurse from our agency, call our office.
What is Hearts of Ireland's service area?
The state of Maryland
What are the various payment options offered by Hearts of Ireland?
Private pay and assistance with LTC insurance reimbursement.
If I am interested in starting services when should I contact the agency?
We are available 24 hours a day, 7 days a week for our client's!
 General Information
All applicants are thoroughly screened prior to placement on our registry and referred to client's. Screening includes but is not limited to a comprehensive criminal background check, drug screen, physical examination, tuberculosis screening, and license, reference, and employment history verification. In addition, we require all applicants to possess healthcare provider CPR certification, professional liability insurance, and a dishonesty bond.

*We reserve the right to change or modify screening requirements as mandated by the state of Maryland Department of Health and Mental Hygiene Office of Health Care Quality.